Features to Look for In a Quality Incident Management System

The reasons to invest in an Incident Management System The primary goal of investing in an incident management system is undoubtedly to ensure safety. The next goal is to restore services back to normal as early as possible, and the third goal is to reduce the impact of the incidents on business operations. At last, […]

Fleet Management in a Post-Covid World

Fleet Management in a Post-Covid World

The pandemic has put forth new challenges to fleet management, and it has changed the way how businesses function. Fleet managers need to develop new strategies to overcome these challenges.  The shift in the ways of operations has affected fleets across all industries around the globe. Some of the business strategies implemented by fleet management […]

Workforce Management Tips for the Pandemic Era

Workforce Management Tips for the Pandemic Era

When the pandemic gave a shook to the workforce worldwide, it contributed to a rapid workforce transformation. Organizations evolved in a new phase by adopting the use of advanced technologies, digitalizing the customer experience, engaging with remote teams, and many more. As a result of the global shutdown, the workforce has moved remote and work […]

5 Reasons Why Unified Communication Suites Are More Valuable for Businesses_V1_Final

5 Reasons Why Unified Communication Suites Are More Valuable for Businesses

The vast communication technologies allow businesses to improve communications with clients, partners, and fellow employees. But this broad range of different communication channels makes business communications challenging to manage. The shift to unified communication solutions solves this by using various collaboration tools more efficiently in a single platform. The goal of unified communications is to […]



Field service management has been traditionally viewing as a price center for many service business. Nowadays the administrations are changing their area service operations by latest thinking & creative technology answers to not only decrease the prices but to diversify their brand. From improved measures like area team productivity & distance driven each day, to […]



This inter-connected world might provide a treasure of new opportunities for service organizations. It assures them to interlink equipment with experts’ mobile devices & the workplace in a real period, allowing a rapid response to service requests & efficient, easy diagnostics. Service is to become highly pro-active & rate-effective.   Field-service lies at the center […]