Communicate Effectively to Customers During Unplanned Outages with Automax IMS

Communicate Effectively to Customers During Unplanned Outages with Automax IMS

Incidents are inevitable while running a business; they can happen anytime in any form. During an incident, it is essential to have proper communication to minimize the impact and expedite a solution as soon as possible. For technical resolvers, the initial step during an incident is to look for any leads to that point to […]

Mitigating The Energy Crisis of Cities with IoT-Enabled Smart Lighting

Mitigating The Energy Crisis of Cities with IoT-Enabled Smart Lighting

Countries across the globe are in a race to reserve their resources and convert existing resources to renewable energy sources while facing high energy prices and shortages in resource availability. Fortunately, cities and municipalities can take strong steps to mitigate the energy crisis, both now and in the future. Adopting IoT-enabled smart lighting systems and […]

Integrating AutoMax IoT for Effective Environmental Monitoring

Integrating AutoMax IoT for Effective Environmental Monitoring

Smart city enables the effective use of resources and provides better quality of services to the citizens. AutoMax IoT-enabled smart environmental monitoring promotes the monitoring, data collection, measurement, and analysis that leads to actionable insights for businesses. Environmental monitoring involves capturing any form of data that demonstrates how the environment behaves, how it affects our […]

How AutoMax Workforce Management System Impacts the Customer Experience

How AutoMax Workforce Management System Impacts the Customer Experience

The needs of modern businesses are rapidly evolving. The way how companies operate, remote work environments, the gig economy, and consumer expectations are constantly changing. Workforce Management Solution enables organizations to optimize and monitor the workforce productivity of employees. Workforce management includes designing and controlling team schedules as well as managing workforce needs. Workforce management […]

Securing Connected Fleets from Cyber Attacks with AutoMax Fleet Management

Securing Connected Fleets from Cyber Attacks with AutoMax Fleet Management

The huge rise in demand for transportation services has caused the adoption of fleet management software across industries. The growth of fleet management software systems has enabled hackers to access various attack points that can disrupt fleet operations. Attackers could take control of the fleet and hack valuable customers and other sensitive data, leading to […]

How Automax Contact Center Can Streamline Businesses Drastically

How Automax Contact Center Can Streamline Businesses Drastically

In this technological era, new advancements and improvements are heading within call centers and business customer support centers. The emergence of advanced innovations like artificial intelligence and data analytics has become the pivotal drivers of change in this industry. In this quickly growing digital era, the modern customers require to have their issues resolved promptly […]

The Role of Automax BI Analytics in A Data-Driven World

In the modern tech world, organizations have widely embraced business intelligence and analytics tools to streamline business operations and stay ahead of the competition. The Importance of AutoMax Business Intelligence The pivotal objective of the business intelligence platform is to empower managers, executives, and other operational workers to make better-informed decisions to enhance business processes […]

How Geo-Land Marking Enhances AutoMax Incident Management System

How Geo-Land Marking Enhances AutoMax Incident Management System

During the time of incidents, data-driven maps that harness GIS technology can act as a true lifesaver. AutoMax Incident Management System is integrated with a geo landmarking feature to track the place of incidents and act effectively. Geo-landmarking and GIS can significantly impact mitigating, responding, and recovering incidents. AutoMax GIS technology effectively improves the workflow […]

Unified Communications

Transforming Business Through AutoMax Unified Communications

  Gone are the days of communication strictly by fax or desk phones. The dynamic business needs more instantaneous modes of communication, and so are the organizations embracing new means of communication.  AutoMax Unified Communications or UC solutions enable you to send client emails on the go, quickly text your colleagues, and of course, video […]

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productivity

Employee scheduling to boost business productivity

  Employee scheduling is one of the major aspects of the workforce management system. As we are familiar with, employee scheduling is a complex process. It’s a juggling act that comprises fulfilling workforce needs, managing employee requests, and considering fruitful shift coverages. Apart from all these, employee scheduling includes adhering to compliance rules, managing labor […]

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