Communicate Effectively to Customers During Unplanned Outages with Automax IMS

Communicate Effectively to Customers During Unplanned Outages with Automax IMS

Incidents are inevitable while running a business; they can happen anytime in any form. During an incident, it is essential to have proper communication to minimize the impact and expedite a solution as soon as possible. For technical resolvers, the initial step during an incident is to look for any leads to that point to […]